Call us
01225891282

Hotel – House Rules & Booking Terms

YOUR BOOKING

Booking Procedure

Payment & Booking Terms

NEW VISITORS

Registering a New Guest

 

Vaccinations

Please check your vaccination certificate!

The vaccination certificate must be up-to-date. Vaccinations must be given at least 72- 96 hours prior to a dog’s stay.

You MUST supply a copy of your dog’s vaccination certificate at least 5 days prior to their arrival or we cannot accept your dog into our Hotel.

Owners must have their dogs vaccinated or show a current Titre test which demonstrates immunity against:

These are all part of the annual vaccinations, however, some veterinary practises do not include Kennel Cough in their routine vaccines and therefore you should double-check with them that your dog is covered for this.

To keep ALL our guests safe, we also request confirmation that all our guests have been:

Any dog found to have fleas or worms whilst in our care will receive an immediate treatment, which will be charged to the owner at the time of collection.

 

CARE POLICIES DURING YOUR DOG’S STAYCATION

Health & Hygiene

Emergency Procedures

In the event of an emergency, injury or illness, by agreeing to our house rules, dog owners are granting authority for the staff of Bath Country Pets to:

Veterinary Care

Security & Safety

Food & Treats

We believe in offering a balanced and nutritious diet, all of the products we utilise are of high quality, hypoallergenic and utilise ‘human grade’ ingredients, we stock a number of healthy dog foods including our favoured brand Go Native, Forthglade and Husse, a Swedish healthy pet food. This is excellent complete dog food and with our on-site Nutritionist, your dog will have a diet tailored specifically to its requirements. Treats and chews are given in line with their diets.

If you prefer to supply your dog’s food from home, this is perfectly acceptable and will be given in accordance with your instructions.

We like to feed the dogs twice a day, with various chews and treats given in between.  Puppies will be fed 3 or 4 times per day according to their individual requirements. We will follow your instructions on how many and which type of treats your dog is used to each day, to keep to the routine they are used to at home.

Exercise & Socialising

At Bath Country Pets we aim to replicate a home from home experience and by booking your dog in for this experience you are agreeing to the following:

Bedding, Toys & Comfort Items from Home

Photography

 

OPENING HOURS AND HOTEL TOURS

Boutique Hotel & Country Store Opening Hours

Sundays and Bank Holidays

Country pet store

Our
Location

Bath Country Pets
North Wraxall
Wiltshire

How To Find Us:

To visit, please contact us to obtain our Postcode.

Call us:
01225 891282

E-mail:
hello@bathcountrypets.co.uk

Country Store Opening Hours:
Our Gates are open Thursday – Saturday 9 am to 5 pm.

 

We will happily serve you, by appointment from Monday to Wednesday.

 

 

Dog Hotel Visiting Hours: Visitors welcome,  by appointment only.

Sundays & Public Holidays – Visits available by appointment only.

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