Joining the Bath Country Pets Family
At Bath Country Pets, we’re more than just a hotel — we’re a home from home. Every new dog that joins us becomes part of our extended family, and we take great care to make sure every guest feels happy, safe, and relaxed in our cage-free setting.
Questionnaire
✦ Is Your Dog a Good Fit for Bath Country Pets? ✦
Take our quick check to see if we’re the right match for your dog!
Instructions:
Answer each question by selecting the option that best describes your dog. When you finish, you'll see how closely your dog matches our ideal guest profile.
How to Register Your Dog with Bath Country Pets
At Bath Country Pets, creating a calm, respectful and enriching environment is at the heart of everything we do. To ensure every guest thrives in our unique, cage-free hotel setting, we have a careful enrolment process in place for all new clients.
The Registration Process
Step 1: Pre-Screening Questionnaire
Once you express interest, you will be sent a registration form to complete. This form captures important details about your dog’s health, behaviour, daily routines, and background. We ask that you return this within 48 hours so our team can pre-screen your dog’s suitability for our environment.
Step 2: Behavioural Assessment Day
If your pre-screening is successful, your dog will be invited for a day-long behavioural assessment at the hotel. During this visit, we will carefully observe their social skills, behaviour around other dogs, food manners, responsiveness to basic commands, vocalisation, and adaptability to a cage-free environment.
At the end of the day, you’ll receive a full written report with our feedback and recommendations.
Step 3: Trial Overnight Stay
If your dog has a positive assessment day, the next step is a single overnight stay. This trial allows us to observe how they settle into our evening and overnight routines — an essential part of life at Bath Country Pets.
In some cases, we may recommend additional ‘Settling Days’ between the assessment and overnight stay if we feel it would help your dog adjust successfully.
Step 4: Full Registration
Once your dog has passed all stages, we’ll create your personal online account, giving you access to our booking calendar for future stays.
What Makes a Good Fit?
Our ideal guests are:
- Friendly and well-socialised with other dogs
- Calm and relaxed in group settings and appy to share communal spaces
- Minimal barkers
- Confident in new environments or able to settle with gentle support
- Neutered
- Up-to-date with vaccinations; flea, tick and worm treatments
- Non-posessive around food and toys
Dogs That May Not Be Suitable
To maintain the safe and peaceful environment we promise all guests, sadly we cannot accommodate dogs who:
- Show any aggressive or dominant behaviour towards people or other dogs
- Are overly anxious, excessively vocal or stressed in group settings
- Suffer with significant separation anxiety
- Are determined climbers or jumpers (can clear heights over 1.5m)
- Are unneutered adult males, or female dogs in or close to their season
- Are not fully up-to-date with vaccinations, or unable to provide proof of flea/tick/worm treatments
Want to Learn More?
You can find further detail about our policies and what to expect by visiting our FAQ Page.
We know that choosing the right place for your dog is an important decision. If you have any questions about the process or whether Bath Country Pets could be the right fit for your dog, please don’t hesitate to contact us — we’d love to chat.